Customer Testimonials

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Google Aug 19, 2019
 
Google logo
Google Aug 19, 2019
 

We couldn't have been happier with the service we received at Kia Capitol Expressway in June, the only caveat being that we spent too much time there before negotiating for our car (5 hours). Our first contact was with Quindell Johnson, and he sees the friendly tone for the rest of the process. Victor Redd was very informative and took us out driving while keeping us entertained. Michael Ngo was particularly kind, patient and helpful in explaining the workings of our new car. Randy Guzman was very professional in handling our slightly complicated documents. And we were really impressed with the general manager, Rusty Bumstead, when we needed to make a major change in our agreement with Kia. All the staff put us at ease and made the process so much better than ever before. We highly recommend this dealership! Thank you all!

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Google Aug 18, 2019
 

I had an intermittent problem with the driver side mirror not always responding to the switches that folded that unfolded the mirrors. When I took to the service, it worked fine. First adviser told me that if they fine nothing wrong they would charged me $200. I was very unhappy with the response at first.Luckily, Jonathan, another service adviser suggested to take a video when the problem manifests, include the vin# and odometer. I did just that and took it to him, just before I went out of town. He kept in touch via text. The problem was fixed under warranty. He stored the car longer until I returned.When I picked up the car, I found that they had done extra inspection with written report, checked air in the tires; but most of all he had the car thoroughly cleaned inside out, including tire polished.Thanks, Jonathan!!!

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Google Aug 14, 2019
 

I recently went into Kia to look at some midsize suvs for my family and I. We were greeted immediately from our salesman Francisco. He was very professional and knowledgeable on all the vehicles we were interested in. We were lucky enough to have a second salesman Quindell “Q” join in and provide even more knowledge. After listening to my list of wants, requirements and preferences in the type of vehicle I was looking for, such as leather seating, luxury, space, comfort, accessibility etc. They really listened and car matched me with the perfect vehicle for my family. I couldn’t be any happier with my decision. I’ve had this brand new car for almost a month now and I have no regrets in my purchase. Totally worth every penny. This car does it all and I couldn’t have asked for a better experience buying my first brand new car. Capitol Kia, Francisco and “Q” THANK YOU for everything ♥️

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Yelp Aug 14, 2019
 

Had the most amazing experience at this Kia dealership. I'm a full time student with a part time job so when looking for cars I was on a strict budget. Right before coming here I went to the Toyota dealership right next door and even knowing my situation they were pushing a new car on me without giving me the option of looking at pre-owned / CPO. So with that negative situation I came over with not the best mood. I knew which specific CPO car I wanted to look at this dealership. I walked in and the seller John S. was more than happy to help. He didn't push a new car onto me and was extremely helpful. He showed me directly to the car I asked about and let me test drive it. He was also really good with working with my dad & I's situation of credit / income. Also, this dealership CPO program has AMAZING benefits. Similar to as if you bought a new car at another dealership. Overall, it's a smaller dealership, but I was able to walk away with a good car without too much stress and hassle. So if you're a first time buyer or even a veteran in buying you'll enjoy your time here and probably get a better deal than its neighboring competitors. Thank you so much John and everyone else who helped!

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Yelp Aug 14, 2019
 

Go to Capital Kia for a no hassle purchase (seriously, I didn't think that existed).  I hate buying cars because it always seems like a hassle.  NOT this time, and couldn't be more thankful.  We have purchased quite a few cars, and this was by far the best experience we have had.  They are patient and not pushy at all.  Ask for Ivan (Product Specialist) and he will help you find the right car.  Thanks guys for a great experience and do what you can to keep Ivan and people like him around.  He is an asset to you.  Thanks Ivan!

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Yelp Aug 14, 2019
 

I recently went into Kia to look at some midsize suvs for my family and I. We were greeted immediately from our salesman Francisco. He was very professional and knowledgeable on all the vehicles we were interested in. We were lucky enough to have a second salesman Quindell "Q" join in and provide even more knowledge. After listening to my list of wants, requirements and preferences in the type of vehicle I was looking for, such as leather seating, luxury, space, comfort, accessibility etc. They really listened and car matched me with the perfect vehicle for my family. I couldn't be any happier with my decision. I've had this brand new car for almost a month now and I have no regrets in my purchase. Totally worth every penny. This car does it all and I couldn't have asked for a better experience buying my first brand new car. Capitol Kia, Francisco and "Q" THANK YOU for everything

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Google Aug 13, 2019
 
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Google Aug 12, 2019
 
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Google Aug 12, 2019
 

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