Great for Service, Micah it's the best!!
, franday staff, exelant service , answered all our questions and had vary good exprments
Great service and friendly staffs
Service department wins BEST customer service ever!!!! From the moment we arrived with an urgent repair issue we were taken such good care of. Micah and his team were detail oriented, friendly, generous and kept great communication during the whole process. They alerted us of sales, discounts available and recall issues to make sure our family vehicle was safe. They provided shuttle service and rental car and even cleaned it before pick up!!! Means the world to a busy Momma!!! Thank you Kia, we'll be back!
After chatting with Matt on Thursday evening, my husband and I drove an hour and a half on Friday to continue our new car search. We had a couple of vehicles in mind and Will was more than willing to show us the vehicles that worked for us. We love our new Optima and are so grateful for such a positive buying experience!! Thank you Frank, Will, Matt and Ashley!! Capitol Kia is worth the drive!
The services dept is AMAZING! I don't own a Kia however it's the only dealership that has serviced my car exceptionally without any surprise mishaps all while taking my probably annoying but picky requests into consideration. If I didn't owe so much on my current car I would more then likely trade it in for a Kia due to valuing there what seems like an honest opinion. I absolutely love the service team and would definitely recommend them to anyone.
Buying a car can be stressful, nerve racking and down right painful... However that was not the experience I received when buying my car from Capital Kia. I let my sales person Cesar Tellez know, that I was going through a lemon law buy back, the color of car we wanted, our price point and how I felt I was not interested in filling out any forms for financing at that time. Cesar listened to me as a customer, he never once was pushy or over baring.. he went over all aspects of the car with me. He made me comfortable enough to where i wanted to take the next step in the approval process for our car, found me the color I wanted (which he personally drove to Dublin to pick it up) When arriving back at the dealership to finalize the deal our car was fully detailed, full tank of gas and every bit of what I asked for in regards to color inside and out. Financing dept was friendly, courteous and explained every bit of paperwork we were signing (she said she would email us our contract) which I received before I had left the dealership that day!! With the lemon law car I never received anything on unless I requested it. My husband and I met two awesome mangers while there! They were genuinely nice guys, who wanted to be sure we were happy with our purchase. ( which we definitely are) They are even going above and beyond to find me black temporary plates... I'm thoroughly impressed with my service at Capitol Kia! Cesar and the whole Kia Team!! Thanks again for making us very happy Kia owners!! Keep up the great work!!
Great experience purchasing my Kia Sportage. Thank You Lalo for helping me have a wonderful car shopping experience. I just love my new Sportage
Kia made by experience very easy salesman was very knowledgeable even though he was only 19, very well spoken young man. PS I love my Kia
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