Next time I need to shop for another vehicle we will be checking in with kia in San Jose first. Eventhough we are 2 hours away. We had a wonderful experience at this auto dealer. Especially the sales person that too care of us, he was awesome. If you need anyone to take good care of you his name is Michael Ngo.
I would like to thank the service staff, especially, Jonathan Morales for the diagnostic and repair work on my Optima. Jonathan went way above his service by contacting my extended service plan provider, who not only tried to deny my repair, kept him on hold for 45 minutes, and hung up on him. I also received the same treatment from the provider. I picked up my car and was telling Jonathan that I was considering canceling my extended service policy and he urged me to continue perusing the claim. After several emails and calls to the provider. I finally received the payment in full. Thank you so much for going to bat for me Jonathan and for your excellent service as always. David Cusack
Ich Chinh rate for Randy manger and Refael Product specialist .They are excellent service Any helped you need ,should come to them. I would to appreciate their help Thank you so much 5 star service given
Great place to purchase a car. My son and I went to Capitol Kia this past Friday. Our salesman, Zander, approached us, and asked us what we were looking for. My son told him, and he directed us to the vehicles that met our specifications. Then he let us look, and was not at all pushy, even though he was close by to answer any questions we had. GREAT salesman, and the finance guy, Randy was efficient too. The best thing about this place, is you DON"T have to spend the whole day there just to buy a car. We were in and out in approx. 2 hours. I would highly recommend this place, and the Kia Soul is a great ride, and has all the bells and whistles too.
Great service from Micah in the service department for an oil change. I will return again to this location for my next service appointments as I have at least 3 times now. Also a shout out to O'Neal and Q'Johnson for helping me get directions when my phone died. Update: service may be slipping a bit in the service department for oil changes and such. Not sure how I feel about my last visit and I haven't been back.
I've had great interactions when getting my car repaired. Everytime I've come by the staff has been super helpful and the customer service I received there from Jonathan in the service department has been truly outstanding. This is definitely my go-to dealership.
Refael Caushaj was very helpful! I needed to sell my car and he was open about the steps that needed to take place to make it happen. Very thorough, friendly and efficient. Would definitely recommend working with him!
I officially financed my first car thanks to my now amazing friend Rafael. His service was beyond excellent! And couldn't be any happier with the wonderful experience Rafael gave me! I will definitely recommend anyone go to Rafael!!! His caring nature really shined throughout the whole process and I can't wait 'till it's time to purchase another car!!
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