Great experience here buying my car! This review is from when I purchased my 2016 Hyundai Elantra in April 2017. I worked with Kenny Kahn who was both knowledgeable and entertaining. I say entertaining because as most adults who've ever purchased a car know, it can take awhile! I had come in already knowing what I wanted and planning to pay in cash. Pretty easy for a car salesman right? But Kenny never pressured me, never tried to up-sell me. He was patient and informative. In fact, all of the staff here was pretty great. I accidentally bumped in to another of their cars while test driving (oops!). They never made me feel bad about it. They simply buffered it out and let me keep driving. They also filled up the tank, did a tune-up, oil change and washed the car for me. I know this is probably pretty standard but it made me feel special regardless.I walked (drove) out of there on cloud 9! Thanks guys!
The entire staff was courteous and helpful and I got a great 1st deal!
I have went twice to get my oil change done at KIA Boomer. They do a GREAT Job! Always pleased with their service! Bought a 2017 Forte back in June 2017. Was satisfied then as well.
I recently bought a used Kia from Capitol Hyundai (owned by the Del Grande Dealer Group). I later found out that the engine had been replaced improperly, by a Kia dealer in southern California, a year before I bought it. I spoke to the sales manager at Capitol Hyundai, Gus, about the problem. He got permission from his general manager to have it repaired at Capitol Kia (also owned by the Del Grande Dealer Group), just down the street, at no expense to me -- even though it was not covered by warranty.Gus told me to meet with Capitol Kia's service manager (Josh) and general manager (Rusty), which I then did. They could not have been friendlier, or more accommodating. The service manager who took care of me at Capitol Kia (Jonathon "Jon" Morales) was also extremely friendly, and went above and beyond the call of duty. He gave me a free loaner car, which was nicer than my car, with free gas -- and made my car a priority, so that it was examined almost immediately, despite being a busy holiday weekend. He kept me posted, regarding the repairs, via phone and text message.He had the car examined by two engine technicians, who restored the vehicle to its proper state, at no expense to me.I could not have been happier with how Capitol Hyundai and Capitol Kia handled what could have been a very difficult situation.
I’m very grateful for how hard Kenneth and O’Neal worked to get me the car I wanted at the right price. They were very gracious through negotiations, and in the end I was able to just walk in, sign, and drive home in my new car.
Great experience. I went in for some recalls and they fixed my car right up. It came out washed too!
My optima gets the best service!! Eliu, Jon and Micah are what up!! No better Kia crew in cali!!
Randy Guzman was excellent! He was available last minute, thoroughly answered my questions and got me the car I wanted that same day when it had been out of stock elsewhere for over a week. I highly recommend going here for your car buying needs.
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