Absolutely loved my car buying experience at Capitol Kia! I had been researching multiple cars online for a couple of weeks before I made my way into dealerships to see them up close and was greeted by Quindell. Super friendly and laid back. Never felt pressured into anything. He answered some basic questions and we exchanged information to set up a later time to come in and test drive a new Kia Niro. He followed up with a text a couple days later and we found a time to come in the following weekend. I was late for my appointment and Quindell was already helping someone else, so he made time to step away and set me up with Zander. Zander was fantastic as well. I briefed him on what I was looking for and he quickly located a few Niro's that fit the bill. He explained the differences in trims and we were actually able to find a cheaper model with some of the upgrades I was looking for. After the test drive we sat down to talk numbers which can always be uncomfortable, but Zander and the sales team were real easy going and worked with us to get the best value for my trade and get my payments into the range I needed. I even qualified for the 0% financing special which was amazing. My wife and I still needed some time to think it over and so we went and ran some errands and went home for a couple of hours. Zander followed up with a text later in the day and I was able to ask him a couple more questions about the trade in process and he gave me all the info I needed to feel confident in my purchase. I went back in and both Zander and Quindell were right there with me during the purchase. Zander handled all of the paperwork while Quindell showed me around my new car and all of the features that I was getting. Then it was on to the finance team and Roger. Roger made me feel super comfortable with everything I was signing and went over everything thoroughly. I was in and out in about 90 minutes with my new car! Thank you Quindell, Zander, and Roger for all of your help!
Joseph Anoya is such a nice salesperson! Not only did he come pick me up at my home in the car I found on their website, but he treated me very respectfully. My car was in the Shop, and I decided that day was the day I wanted the Kia Soul. After I bought my car, which only took a few hours, Joseph sat in my new car with my and showed me how it worked, he showed me also how the service department worked and made sure I was well prepared when I left the Kia dealership! I will and would recommend this dealership and Joseph and I will be back for my next car!
My husband and I spent about 2 weeks looking for cars at dealerships in Salinas, Monterey, Seaside, Gilroy and Morgan Hill before we made our way to San Jose. Capital Kia was our first and only stop we needed to make. We were immediately greeted by Refael Caushaj which made my husband roll his eyes with the "here we go" thought which Refael happen to see but he continued to approach and politely greeted us, asking if he could answer any questions about a Kia Sorento we were looking at. Long story short we loved & bought the SUV without the pushy salesman experience and recommend Capital Kia and Refael is great to work with!! Thanks so Much!!
Before purchasing car at Capital Kia, I had visited about 10 dealers to checkout the cars. And out of all I felt the experience I had with the sales person Rafel was very welcoming and smooth.
Had a smooth buying experience with Randy Guzman yesterday. He was transparent and friendly every step of the way. I'll be referring any friends or family looking to buy a Kia. Thanks!
Didn't come here thinking I'd get a Kia. I was just looking to compare the forte with the civics, corollas and mazda 3s I've been driving, but Xander gave us a DEAL. The 2019 Kia fortes are probably the best option for their price bracket and Xander helped us find a model in our price range. I really recommend coming to capitol Kia and asking for Xander!
I will never go to another mechanic as long as I live in San Jose. Their entire staff is helpful and timely with your needs. Special thanks to Micah and Eliu for being honest and reliable in a field know to be untrustworthy. My car leaves clean everytime because theybwash it before you come to pick it up. Just another little detail that sets them apart from everyone else. Always happy when I leave. Thanks Guys!
Excellent customer experience, great product knowledge, easy to do business with. I really like how the Stinger drives and the price point is awesome.
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