Customer Testimonials
Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.
Sebastian was very helpful and attentive on my visit. Was able to leave with my new leased car. The process was easy and all information was explained to me in detail.
Had a happy experience purchasing my Kia Sportage! My sales representative Austen went above and beyond—he was so knowledgeable, pleasant and attentive that it truly felt like doing business with family. The sales manager was also fantastic to work with and made sure I was well taken care of from start to finish. Highly recommend this dealership.
Fantastic experience. They made buying a car simple and painless.
Repairs and maintenance are very well done. Vehicle inspection comes with a video walkthrough of your vehicle by a master technician showing each check item, what is good and what could be improved. Costs were reasonable for service provided. CSR was very service oriented and easy to work with.
Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need
(Translated by Google) A dealership with a great atmosphere and they speak Spanish. The staff is very friendly overall. Carlos Colocho helped us and we felt comfortable; he understood all our needs and helped us with everything. (Original) Un dealer con un gran ambiente y hablan español. El personal muy amable en general . Nos atendió carlos Colocho y nos sentimos en confianza ,entendió todos nuestros requerimientos y nos ayudó en todo.
I have bought my last 3 cars at this KIA dealership on Capitol Expressway in San Jose and I get all my maintenance services done exclusively at their Service department. Reliable and excellent customer service. Eliu Duarte is my go to guy in the service department.
Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!
We had a great experience buying our Crosstrek Wilderness at Capitol Subaru. Sam made the entire process easy and low-pressure, answered our questions, and gave us the space to figure out which Crosstrek was right for us. Everything from choosing the car through getting the deal finished felt straightforward and effortless. We’re extremely happy with the Wilderness and really appreciated Sam’s help throughout the process. I’d absolutely recommend working with her.
Very friendly and professional service people. Victor Redd was terrific!!!
Great customer service especially from Juan! KIA has come a long way.
I am a consistent customer. I have just purchased my 3rd kia. I appreciate what the did.
I am a consistent customer. I have just purchased my 3rd kia. I appreciate what the did.
bought a kia k4 lxs from a guy named mario, he was so cool and genuine with my parents who speak spanish as their primary language, he was able to accommodate that since he also spoke spanish, and also gave us a good price on the car. Thank you again!
Jerry is a great person to deal with, no pressure no push. Love him
Glad we were able to make a deal and get the job done, but they were not really willing to negotiate remotely. I didn’t want to spend all day at the dealership, so was hoping to make a deal beforehand. I was there for about 3 hrs, so I just wish it was a quicker process overall. Also the finance guy made it clear he was annoyed that I wasn’t going to entertain his offerings.
great experience buying my camaro quick easy and painless freindly employees.
Gabi was very knowledgeable & helpful with the purchase of our vehicle. She made the entire process stress free!
This place was crazy busy, and it’s because they are fantastic! Jose was helpful and responsive, and everyone asked if we were getting what we needed.
I'm a first time lease buyer to a Sportage Kia Extremely informative This was my first time Buying anything from an actual dealership, especially the capital area Extremely patient I was completely honest of my finance Very open to what I have $$$ Immediately , Alexis S With just explaining to him the term "mom car," which I've always wanted to use that term lol Totally found me a good pick I like it I hope to buy more cars Thank you for the good experience Also introduced me to insurance I did not have to move out ... Read More Yelp - Aug 30, 2026
Just purchased a vehicle here and the entire process was quick and smooth. James Cobb was amazing to work with! Would highly recommend coming here for your next Kia!
From start to finish the team gets you in and out. They do a good job of keeping you informed. Because I hand wash our car, I appreciate them asking if we want a carwash before just a ssuming. The flexibility to schedule maintenance with factory recall updates is a real time saver.
Team is always on top of things. Clear communication without surprises. Service recommendations never feel pressured. Thanks Team!
Experience was fine. Love that they wash my car afterwards.😄 Waiting for a belt replacement which is on order.
Great team helped with all aspects of the purchase. Ended up buying 2 cars; they made it easy, transparent— excellent service. Thank you!
Great service, great price, highly recommended
Great sales personnel. Wonderful experience for buying or leasing a car. This was my second car bought at this dealership.
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
Capital Kia went beyond my expectations! First they were able to purchase my leased VW which is not possible at most other dealerships. I drove 100+ miles to Capital Kia and worked with James, Juan (sales) and Casey (finance) and I had a smooth, no stress buying experience. Capital Kia offered thousands more than Carmax for my leased VW. The team was both laid back and professional. They valued my time and we were in and out quickly. Great buying experience, and Capital Kia is highly recommended.
Nathaniel was very helpful and informative. We got everything we wanted for our car.
We had a test drive with Juan. He was very helpful and informative. He did an excellent job at answering our questions. Unfortunately, we need to do more research and didn't leave with a new car. It would be more helpful if some of the cars were unlocked to take a peak at the interior, design and space without having to look for a sales person to get the key.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
I leased and later bought a Kia EV6 from the dealership. It was a pleasant, no-pressure transaction.
Sales man was very nice...Just went to look and there was no pressure which I really love!
Threre team is good sales person Mario & Finance manager both are good . Mario provide me the vehicle of same color as per my son choice on same day. Overall my experience is good
Happy with the service. Need more amenities while waiting with snacks, drinks and newspapers and televisions.
One of the best dealership I ever meet. Good envirement ,good managment and sales persons.
Friendly service, addressed issues with my car and got me a rental as quick as possible
Great purchasing experience. It was worth the additional wait to get the exact Kia Seltos and Color we wanted. Aaron was great during the whole process. Thank you! We love the car. - Steve Maxoutopoulis
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
Mario and Víctor were super helpful! They both took the time to explain every feature of the Kia and went into dept about their experiences. The dealership itself was a little crowded and I feel like it made it very hard to actually see vehicles.
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
Brought my EV9 in for a recall (just a wiper arm) and warranty seat frame replacement. Parts needed to be ordered, so they provided a loaner for over a week! Excellent service, great staff.
This has to be the absolute pinnacle of Kia dealerships in the bay area.
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
Cameron was extremely helpful, explained the leasing process clearly, and pulled out all the stops to make sure we left the dealership happy. Highly recommend Capitol Kia.
Everyone was very helpful and willing to help! Sebastian was very kind and helpful. I was very satisfied with everyone’s customer service.
It was for a recall service. Don Fanton was courteous and made useful suggestions regarding the car's conditions but not pushy.
Great service
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
Recently purchased a used vehicle. Our third purchase from this dealer. Overall a good experience. Staff is pleasant to work with. Bryan was our salesperson and he did a good job managing our purchase.
Cameron provided fantastic service, responded promptly and explained everything in the leasing process very clearly.
I recently purchased a new Kia K4 here, and Ryan made the process smooth and comfortable. He was professional, patient, and understanding. I’m very satisfied with my car and would recommend this dealership to friends and family.
Sebastian was a fantastic sales representative, the service department was beyond disappointing and the reason I wouldn’t recommend the dealership. I drove off the lot in my new car only to return the following day because the air conditioner wasn’t working. The service department kept my car for 3 1/2 days when the only thing it needed was freon. Why did this new car not have freon and why would it take the service department so long to fix the problem. I’m not a mechanic and even I knew it needed freon. And then to top it off, I ... Read More DealerRater - Jul 5, 2026
Very friendly and convenient service. We were very well treated. No time was wasted we were in and out inn no time. Best dealership experience
I got an appointment and brought my car in the service was done in a timely manner I did not have any problems with the service.
Great experience to purchase new car at this dealership. Friendly and very helpful staff. Good communication via text prior to coming in. Smooth process to test drive cars, review pricing, and to complete financing. They were very busy but everyone we interacted with did an amazing job to help us. Made us and our baby feel very welcomed.
The atmosphere was comfortable and low key. Our sales person James Cobb was knowledgeable and pleasant to deal with. He answered our many questions and helped us think through our car choices. Never felt pressured. Numbers given seemed honest.
I worked with Aaron Pullen and Andrew Choi at DGDG. They both make buying a car a great experience.
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
Honest no-deception no-hassle family operation that's conveyed down to every sales employee.
Just purchased a Kia Telluride Hybrid. The experience was fantastic. No pressure and great and timely service. All options for trim levels and finance options were presented clearly and quickly. Thank you Aaron!
worked with Dom to get the turbo swapped on my Optima. smooth process, and helped provide a loaner as well.
Excellent service and follow up! Thank you, for a great service team and sales manager, Ryan. Thank you Bryan, Nicolas and all the other great staff members at capital Kia
We recently purchased a pre-owned 2024 EV9 from Capitol Volkswagen and Capitol Kia reached out shortly afterward to let me know about some recalls on the vehicle. They efficiently scheduled the appointment and set expectations of how long it would take. When we arrived, Dom was helpful and explained all of the recall work needed. The car was updated and we had no problems picking it up. In addition, the Parts department was very helpful in getting me some accessories for my vehicle.
I only have great things to say about this dealership. I came in ready to buy a car and James was our salesman. As a woman, I really appreciated that James is not overly aggressive. This was my first car buying experience and he made my boyfriend and i feel at ease. He helped me understand what what needed within each warranty (which I did upgrade) while still being extremely respectful and professional. If I ever need a car in the future I will definitely come back to do business with James. Thank you so much James, I’m in ... Read More DealerRater - Jun 28, 2026
Capital Kia kicks ass. They got me into the perfect car at a great price. They were willing to negotiate and work with me on explaining the financing, terms, and options. They stayed late to get my paperwork done and get me into a car that night. All around they are just great people and great service.
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Absolutely the best. I’ve visited many dealerships including different brands. This is the best experience since my sales rep is very helpful and friendly and introduced me to Kia carnival.I really liked it so I changed my decision from Toyota Sienna to Kia Carnival. Alexis is the best, my test drive and purchase experience was beyond smooth. Other staff including finance and managers are all great. I would refer my friends and I’ll leave a 5 star Google review as well.
Very professional, kind, friendly and honest. No pressure over all very good experience.
Fast and easy experience with friendly employees. They made this experience a good one. Thanks
Juan was great to work with, very informative and effectively helped address all my needs.
Sebastian was a delight! He was very professional and very knowledgeable and helped us buy our daughter's first car. Despite all the back and forth, he was very patient and kind throughout the whole buying process. Our experience overall was super!
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you